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Job Details

Restaurant Operations Assistant Manager

  2024-11-05     Whataburger     Malvern,AR  
Description:


Malvern, Arkansas, we are coming to town! We are growing in this state and beyond.


As a Manager In Training, you'll put your professional and personal skills to work as you manage an entire restaurant. You'll be responsible for bringing the most out of the Managers, Team Leaders, and Team Members that work for you, as they deliver excellence to our customers. Being a Manager at Whataburger is an incredibly important job. You'll serve as both a restaurant leader and a team member. You'll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.


Priority


  • Family Members - They are an essential part of our Whataburger Family and will be treated as such. When the family members are happy and love their job then our customers will love coming to our restaurants.
  • Customer Service - Make sure that all customers are leaving “Highly Satisfied”
  • Perform table touches and make sure that the customers know that their business is greatly appreciated.
  • Whataburger strives to “Serve the Highest Quality Product” each and every time a food item leaves the back line.
Responsibilities


  • Ensure Quality and Brand Standards
  • Serving the highest quality product
  • Communicate Issues with Area Manager
  • Moniter and address labor usage
  • Counting registers and following cash control
  • Attention to detail on cleanliness both inside and out
  • Creating weekly employee schedule
  • Ordering weekly Inventory
  • Tracking weekly metrics such as food waste and speed of service
  • Overall Management of Restaurant
  • MIT work schedules will vary to what's needed within the unit.
  • Request for Holiday's must be approved by your supervisor prior to scheduling
  • Deposits must be taken to the bank Three (3) a day
  • Training new hires as well as completing onboarding and orientation
Always have a positive attitude. A simply “Hi” to your employees can change their attitude for the better


  • Effective communication skills
  • Must be able to remain calm during a stressful time and keep the employees at ease
  • Uniform must be presentable
  • Personable with employees
  • Able to motivate employees
  • Give the employees something to strive for
  • Ability to listen
  • Must be open minded
  • Must inspire
  • Must create unity
  • Focus on the job at hand
  • Willingness to learn



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