Job Details

Job Description
PRODUCT MANAGERS @ ACDI

Our Product Managers understand that they are a central hub within ACDI for all critical information related to products, markets, competitors, customers, prospects, key industry analysts, and many other constituencies. You will work with a development counterpart to define product release requirements based on market issues. You will also serve as the internal and external evangelist for ACDI's product offerings, occasionally working to support the sales channels and key customers.

Successful team members will be strong leaders in product planning and support ACDI's mission, vision, and core values. Support a collaborative work environment including courteous, helpful, and professional behavior.

ACDI'S PRODUCT MANAGERS RESPONSIBILITIES:

• Act as the "messenger of the market" from the outside-in to the rest of the organization
• Analyze various market segments and collaborate with leadership to choose the best options for ACDI to pursue
• Develop a three-year roadmap for our products to illustrate our vision and plan into the future
• Develop and maintain a business proposal that makes a compelling case for continued investment into our products
• Collaborate with other stakeholders such as product marketing on the creation of positioning for our products
• Create user stories for current and future products based on the market's issues, directions, and trends
• Manage the entire product line life cycle from sunsetting legacy products to prototyping and testing new features/products and ideas
• Review potential partner relationships for the product using free and paid analysis sources
• Know why we are winning and losing in the market, and drive changes to our product and processes to create improvement
• Keep a finger on the pulse of our competition and develop strategies and tactics to reduce any potential threats
• Oversee and assist in process documentation/workflows, knowledge articles and self-service guidance
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Consistently communicates progress, obstacles, and growth opportunities within our product launches
• Contributes to team effort by accomplishing related results as needed
• Maintains a complete understanding of and adhere to all ACDI policies, procedures, and processes
• Maintain a positive organizational culture while upholding ACDI's mission, vision, and core values

EXPERIENCE & EDUCATION REQUIREMENTS

• Bachelor's degree in business or computer science and a minimum of 2+ years of experience with business operations or product development, or the equivalent combination of education and experience required
• Track record of using qualitative and quantitative data to prioritize and drive decision-making
• Curious and comfortable holding professional conversations with our target buyers and users
• Must be a strong writer and public speaker in front of small and large groups
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams, and third parties
• Subject matter expert/industry experience is a strong plus
• Familiarity with Google and Zoho applications sets you apart
• Experience in creating virtual machines, setting up networks, and other general IT-related skills is essential
• Experience presenting to executive-level management preferred
• Strong professional communication skills (via phone, email, and in-person), problem-solving, negotiation skills, technical capacity, project management, and collaboration
• Experience exercising discretion and confidentiality with sensitive company or team information

PHYSICAL REQUIREMENTS

• Must be able to stand or sit for prolonged periods of time
• Must be able to lift 15 pounds
• Ability to travel up to 15% annually or as needed and fly on a commercial airliner if needed
• May be required to furnish a passport or other identity documents for international travel

SUPERVISORY RESPONSIBILITY

• This position will indirectly lead multiple teams, departments, and individuals as needs arise.

WORK ENVIRONMENT

• Moderate noise level
• Moderate noise level, bullpen environment located at ACDI headquarters, unless otherwise approved by upper management team
• Fast-paced and extremely positive
• Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications continually

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.