Job Details

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

We are currently seeking a talented individual to become a Porter. An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Porter is responsible for placing stock in proper storage areas, rotating stock, cleaning and maintaining work areas and kitchens, and overall production for all Food & Beverage venues. Always presents a friendly and professional image at Oaklawn. The following and other duties may be assigned as necessary:

• Provide excellent guest service.
• Responsible for ensuring a consistent flow of services to guests by stocking items needed by Concession cashiers, cooks, and supervisor staff for guests.
• Ensures that supplies are stocked, to include beer, ice, food, cups and other items needed though out the day.
• Maintains par stock levels for all supplies.
• Receives and delivers products to appropriate outlet and stocks in accordance to specification.
• Stocks and re-stocks bars throughout shift with all bar supplies, bar glasses and ice as required.
• Stocks server wells in accordance to specifications with all products and supplies required.
• Distribute clean bar towels and collect soiled ones and discard them in the appropriate place.
• Organize and clean pump rooms, coolers and storage areas to specification.
• Sweep and mop pump room, coolers and storage area floors.
• Soak and clean soda bag-inbox hoses and nozzles.
• Replace and rotate draught beer kegs, liquor and soda bag-in-boxes and other items as needed.
• Remains up-to-date on property events and hours of operation
• May be assigned to various venues throughout the property depending on business needs.
• Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
• Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter.
• Assists other team members and departments to contribute to the best overall performance of the department.
• Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests
• Punctual attendance required
• Ability to work required overtime.
• Excellent communication skills
• Ability to read, write and communicate effectively in English
• Superior attention to detail and accuracy
• Troubleshooting and problem-solving abilities
• Ability to meet strict deadlines
• Ability to multi-task and remain organized
• Must be able to maintain strict confidentiality, discreetness and tact at all times
• Ability to deal effectively and interact well with team members and guests
• Ability to resolve problems/conflicts in a diplomatic and tactful manner
• Ability to adjust quickly to changing conditions.
• Ability to seek guidance when unsure
• Ability to work with interruptions and/or distractions
• Follows established procedures and policies of the Oaklawn Racing Casino Resort.
• Other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• 1+ years food service experience preferred
• 1+ years guest service experience
• Must be able to handle several projects and tasks at the same time.
• Must be able to perform the physical job duties of all Food & Beverage team members.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.