Job Details

You could be the one who changes everything for our 28 million members.
Centene is transforming the health of our communities, one person at a time.
As a diversified, national organization, you'll have access to competitive
benefits including a fresh perspective on workplace flexibility.
This is a field role and candidate must reside within Clark County, AR
**Position Purpose:** Supports care management activities and the teams
assigned to members to ensure services are delivered by the healthcare
providers and partners and continuity of caremember satisfaction is achieved.
Interacts with members by performing member outreach telephonically or through
home-visits and documents the plan for careservices of activities.
* Provides outreach to members via phone or home visits to engage members and discuss care planservice plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout careservice, as appropriate
* Coordinates care activities based on the care planservice plan and works with healthcare and community providers and partners, and memberscaregivers to accommodate changes or progress, as needed
* Serves as support on various member andor provider inquiries, requests, or concerns related to care planservice plan
* Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of careservice
* May support performing service assessmentsscreenings for members and documenting the member's care needs
* Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
* Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
* Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
* Provide education on benefits and resources available
* Performs other duties as assigned
* Complies with all policies and standards
**EducationExperience:** Requires a High School diploma or GED
Requires 1 – 2 years of related experiencePay Range: $17.17 - $26.97 per hour
Centene offers a comprehensive benefits package including: competitive pay,
health insurance, 401K and stock purchase plans, tuition reimbursement, paid
time off plus holidays, and a flexible approach to work with remote, hybrid,
field or office work schedules. Actual pay will be adjusted based on an
individuals skills, experience, education, and other job-related factors
permitted by law. Total compensation may also include additional forms of
incentives.
Centene is an equal opportunity employer that is committed to diversity, and
values the ways in which we are different. All qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability, veteran
status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in
accordance with the LA County Ordinance and the California Fair Chance Act