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Job Details

Member Service Representative

  2025-01-27     Saline County Farm Bureau     Benton,AR  
Description:

Position Overview

The Saline County Farm Bureau is seeking an outgoing and aggressive professional to join our team. As a Member Service Representative, you will build and develop customer relationship within the community to promote Farm Bureau products including but not limited to auto, home, health, and life insurance.

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries, eligibility coverages, policy changes, and billing clarification
  • Maintain a strong work etic with a total commitment to success every day
  • Answer, screen, and forward incoming phone calls.
  • Schedule appointments for Agents.
  • Perform other clerical duties

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal, and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem-solving
  • Dedicated to customer service
  • Excellent computer skills and Knowledge of Microsoft - Excel, Word, and Outlook

As a Team Member, you will receive

  • Hourly pay plus commission/bonus
  • Growth potential/opportunity for advancement within my agency

About our Agency

  • We help customers with their insurance and financial needs, Property, Casualty, Life, Health and Business Insurance
  • Our office house are Monday - Friday 8:00 to 4:30
  • We currently have 2 offices - 1 in Benton and 1 in Bryant with a total of 13 team members

If you are motivated to succeed and can see yourself in this role, please send your resumé to ...@afbic.com and ...@afbic.com. We will follow up with you on the next step.

This position is with Saline County Farm Bureau, not with Arkansas Farm Bureau Insurance Companies. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We work hard to reach our goals together as a team and have fun while doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.


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