Job Details

Quality Assurance Evaluator

Category: Testing/Quality Assurance

Main location: United States, Arkansas, Hot Springs

Position ID:J0325-1678

Employment Type: Full Time

Position Description:

Quality Assurance Evaluator is responsible for compiling and analyzing production data to monitor real-time production performance. This role focuses on identifying trends and providing data-driven quality feedback to support facility-wide improvements. Additionally, the evaluator will report inspection results, serve as a subject matter expert (SME) for quality management systems, and actively contribute to continuous improvement teams. The position also involves assisting in the development, implementation, and enhancement of quality assurance policies and procedures to ensure program deliverables are met. The Quality Assurance Evaluator reports to the Operations Assistant Manager.
This position is located in Hot Springs, AR.

Your future duties and responsibilities:

Your future duties and responsibilities:
- Collaborate with department leadership to improve existing processes.
- Analyze and interpret daily production data
- Provide data-driven feedback and reports about workflow and production projections to the Management Team
- Documenting and reporting on product and service quality levels.
- Identify and report performance issues and suggest possible resolutions.
- Ensure compliance with ISO 9001:2015 standards & CMMI for Service Standards
- Conduct root cause analysis.
- Support training initiatives.
- Collaborate in the development of SOPs, Work Instructions, process mapping, and similar process management documents.
- Additional responsibilities may be assigned by leadership to serve changing business needs.
- Primary working shift will be 1st, however, some shift work may be required
- Domestic travel 0-10% will be required

Required qualifications to be successful in this role:

Bachelor's Degree, in Business, Project Management, or related field.
- Lean Six Sigma Green Belt
- 3 years' experience with continuous improvement methodologies such as Lean, Six Sigma, Kaizen, 5s or similar
- Experience working in an ISO 9001 certified quality management system
- Strong communication and writing skills (English)
- High Computer Literacy
- Proficient, Working knowledge of Microsoft Office products Excel, Word, Visio, PowerPoint, and SharePoint
- Ability to grasp concepts and processes quickly
- Ability to work with minimal supervision
- Ability to work independently and as a team member
- Comfortable speaking and presenting to all organizational levels and customers
US Citizenship is required
Desired qualifications/non-essential skills required:
- ASQ Quality Auditor, Engineer or similar professional certification
- Experience in an OEETPM environment
- Project Management Skills (CAPM Certification)
- Experience in an CMMI appraised organization
- AdvancedExpert knowledge of Microsoft Office products Excel, Word, Visio, PowerPoint, and SharePoint
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $51,400.00 - $121,900.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
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Skills:

• Analytical Thinking


• Customer Service & Support


• Project Management


• Quality Management


• Lean Six Sigma Green Belt

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.