Job Details

n. Responsible for guest registration, front desk, and store procedures while delivering great guest service. n. SPECIFIC DUTIES nn. Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful. n. Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag. n. Handle all guest issues with respect by listening and acknowledging their concern.n. Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds. n. Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment. n. Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Guest Services Supervisor, Campground Manager and/or Owner(s) for all front office and store facilities. n. Promote local attractions...Registration, Guest Service, Campground Manager, Education