Job Title: Customer Experience Associate
Department: Marketing
Location: Hot Springs Village, Hot Springs, AR
Reports To: Customer Experience Manager
Job Type: Full-Time
Salary Range: starting $14/hr.
Job Summary:
The Customer Experience Associate is a front-line representative responsible for providing exceptional support to residents, guests, and visitors in a prestigious gated community. This role handles all methods of contact-including phone, email, online portals, and in-person inquiries-to assist with amenity information, visitor pass issuance, and golf outing reservations. The ideal candidate is personable, detail-oriented, and technology-savvy, with a strong commitment to delivering an outstanding service that reflects the high standards of the community.
Key Responsibilities: