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Job Details

Patient Access Representative

  2025-08-13     National Park Medical Center     Hot Springs Village,AR  
Description:

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. National Park Medical Center, a 163-bed full-service hospital, is a forward thinking, innovative hospital where trust, teamwork and technology come together to make a positive difference in the health of our community and region.

Where We Are:

Live where others only get to vacationHot Springs, located in the gently rolling Ouachita Mountains, offers a unique combination of natural beauty, cultural life, and historical interest. With numerous outdoor activities, art galleries, local shops, and diverse cuisine, Hot Springs has something for everyone.

Why Choose Us:

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off / Extended Illness Bank package for full-time employees
  • Short-term and Long-term disability 100% paid for by the company
  • Employee Assistance Program - mental, physical, and financial wellness assistance
  • Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates
  • Professional development opportunities, apprenticeship programs, and certification assistance
  • And much more

Position Summary:

This position pre-registers and registers patients for all services, in a friendly, accurate and timely manner. They will be responsible for assisting all components of the Patient Access team. This includes collecting and reporting demographic and billing information. This position also assists with pre-registration and certain scheduling responsibilities as needed. This job secures patient accounts by obtaining appropriate demographic insurance and medical information. Estimates are provided for services when appropriate. Must possess a strong work ethic and have the ability to work both independently and as a team to ensure patient needs and department guidelines are met.

Minimum Qualifications:

  • High school diploma or equivalent

  • One year of customer service experience

  • One year of medical registration or reception experience preferred

EEOC Statement:

National Park Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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