Job Details

Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years.

We are seeking a Business Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather.

Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.

The Business Product Analyst will:

• Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO

• Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce

• Create and maintain documentation and training materials related to projects

• Assist with helpdesk queue as level 2 support for escalated issues

• Facilitate user acceptance testing for new features and enhancements

• Assist in implementation of Salesforce functionality to the users as needed

• Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality

• Participate in agile ceremonies

• Perform other duties and responsibilities as assigned

Requirements:

• Requires a Bachelor's finance, technology or a related field and 2+ yrs business analyst experience in banking process analysis, gathering and documenting business requirements or other directly related experience

• Strong elicitation techniques

• Ability to collect data and structure in a consumable format to facilitate decision making.

• Working knowledge of business processes and systems, programming and systems analysis procedures.

• Knowledge of project techniques and practices.

• Basic understanding of software development methodologies, e.g. Agile, Waterfall

• Analysis & problem solving experience

• Solid interpersonal skills with the ability to work with both management and staff employees to resolve problems and improve processes or systems

• Must be able to meet deadlines

Visa Sponsorship:

This Product Analyst position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Pay Range:

$80,000 - $130,000 $ (Based upon relatable skills/experience)

Work Location:

This position can be located 100% remote within the United States or located at one of our headquarters in the following locations:

• Phoenix, AZ

• Los Angeles, CA

• Denver, CO

• Las Vegas, NV

• Houston, TX

• Midvale, UT

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

Req ID: 067375

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

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