Job Details
PATH Case Manager (Project for Assistance in Transition from Homelessness)
2025-09-04 Ouachita Behavioral Health and Wellness Hot Springs,AR
Description:
Join us today in our mission to create lasting change!
OBHAW is an equal opportunity employer committed to diversity in the workplace. If you require accommodation, please contact Human Resources at 501.###.####.
Job Title: PATH Case Manager
Hours of Work: 40 per week
FLSA Classification: Nonexempt (hourly)
POSITION SUMMARY: Assist individuals as they transition from homelessness.
QUALIFICATIONS: (Education, Training, and/or Experience):
a. Ability to use a personal computer for e-mail and electronic medical record.
b. Candidates must have a passion for working with people in need.
c. Must have excellent organization, telephone and communication skills.
d. Must pass a background check and have a valid driver's license.
e. Regular attendance at work is a requirement of this position.
f. Experience working with children and adults who may be in crisis
g. Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
h. Understand the role of cultural competence in working with the target population, their families and providers
ONGOING REQUIREMENTS:
a. Obtain and maintain certification as Qualified Behavioral Health Paraprofessional
b. Capacity to function effectively within the context of the cultural beliefs, behaviors, and needs of clients and the community.
c. Clean Driving Record and Background Check
d. Certification in CPR, the Heimlich Maneuver, and Handle with Care
KNOWLEDGE AND APPLICATION OF:
a. OBHAW Mission, Vision, and Values
b. OBHAW Strategic Plan
c. OBHAW Code of Ethics
d. OBHAW Employee Handbook, OBHAW Policies and Procedures, and the Joint Commission philosophy.
e. OBHAW Environment of Care Manual including disaster and emergency evaluation procedures, incident reporting, basic first aid, and infection control.
f. Location and how to use OBHAW Policy and Procedure Manual
g. OBH Documentation Standards
h. Procedures for confidentiality, both oral and written
i. Client Rights and Responsibilities of all persons seeking services from Ouachita Behavioral Health and Wellness
j. Certification in CPR and Nonviolent Crisis Intervention (CPI)
k. Child/ elder abuse statutes and mandated reporting.
l. Cultural Competence
PATH SPECIFIC POSITION GOAL:
I. Daily Duties Onsite and Offsite
a) Providing services for outreach and engagement of homeless individuals and services to assist w existing homelessness through connecting with and transitioning to mainstream resources.
b) Assisting PATH clients in getting services related to MH or SA, social and maintenance services related to daily living, personal financial planning, transportation, habilitation and rehabilitation, prevocational and vocational training, housing, income support, food stamps and supplemental security income benefits, as well as representative payee designation.
c) Participating in the annual PIT Homeless Count in all counties of catchment area.
d) Attending all HS County Homeless Coalition Meetings and speaking at county forums and seminars to educate the communities and forge relationships with other entities whom clients benefit from.
e) Attending all annual training sessions offered by the state and being a good steward of grant money.
f) Appropriate documentation and data entry, completing necessary Purchase Orders in a timely and accurate manner.
g) Cooperating and collaborating with all treatment team members, including OBHAW staff, PASSE care coordinators.
h) Working with client support network to ensure client best outcome.
i) Participating in completion of the annual PATH report for state stakeholders.
j) Attending court hearings on client's behalf.
k) Providing outreach services to seek out homeless individuals by face-to-face interactions on the streets and in shelters, distributing flyers and commodities and sharing communication.
l) Implementing IN REACH services by being placed in services sites in local communities.
m) Assisting clients in completion of documentation for SSI, obtaining birth certificates and other forms of identification.
n) Using the steps in the process of outreach, engagement, enrollment and re-engagement with accuracy.
II. Progress Note Expectations
a) Completing according to timeliness standards.
b) Using accepted therapy and evidence-based techniques as indicated in clinical scope of practice.
c) Documenting progress notes that are medically necessary and in narrative form to include: client's presenting problem, response to treatment, service provided, assessment of progress, and justification for continued services.
d) Using appropriate service codes.
III. Adhering to OBHAW policies and procedures as evidenced by:
a) Stay informed of current policies and procedures, committee actions, and other information required for the functional operation of the company, researching available resources and/or asking questions of supervisor or designee as needed.
b) Always following OBHAW security and confidentiality policies, accessing client and staff information only as needed for job duties and as approved by supervisor
c) Complying with OBHAW computer, social media, and internet usage policy, reporting problems, and suggesting improvements to OBHAW procedures, software, and equipment.
d) Adhering to work schedule and submitting requests for leave according to OBHAW procedures. Unscheduled PTO/Absences (leave taken that is not scheduled and approved in advance) should not exceed 3 in a 12-month period.
e) Completing the required annual online trainings (Relias, SOAR) and any other training according to OBHAW policies and procedures.
IV. Working as a member of a team as evidenced by:
a) Providing exemplary customer service to our clients and our coworkers. Receiving no more than 2 formal complaints per year.
b) Following appropriate lines of communication to report and resolve problem situations according to established guidelines, chain of command, and approved committee actions.
c) Accepting constructive criticism related to performance and demonstrating acceptance by taking personal responsibility for appropriate change.
d) Using appropriate e-mail etiquette such as replying to e-mails in a timely fashion, using discretion when forwarding another person's e-mail, and using personal e-mail accounts for non-work-related e-mails.
e) Serving as a peer mentor for new employees as requested
f) Participating in staffing and supervision
g) Participating in at least 2 OBHAW or partner organization community events
V. Performing other work-related tasks as requested by an authorized supervisor. (Alternative for management: Participate in special projects and perform other job-related duties as assigned by XX)
Position Specific Components:
HWC is not required for this position.
CPR and First Aid are required
Verbal de-escalation is required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must have the ability to use a computer as required. The employee must be able to communicate with others in an understandable manner. The employee must be able to operate standard office equipment. There is a moderate level of activity including moving throughout the building and occasional moving of light equipment involved in the position. Regular attendance at work is a requirement of this position.
PATH Case Manager (Project for Assistance in Transition from Homelessness)
Do you have a passion for making a difference? We are seeking an exceptional PATH Program Case Manager to join our nonprofit organization dedicated to transforming lives and creating positive change in our community. This position is part of our Rehabilitation/Wellness Day Program in Malvern, AR.
Ouachita Behavioral Health and Wellness (OBHAW) is the oldest nonprofit mental health organization in the area, and we are dedicated to transforming lives and creating positive change in our community. Our team members work together to create a collaborative, empowering environment where individuals are able to heal. We are a values-driven organization and believe that these values should guide us: Openness - Balance - Honesty & Integrity - Accountability - Work Together.
What We Offer:
- Competitive salary and benefits package.
- Paid holidays and a generous PTO (Paid Time Off) plan.
- 401k retirement plan with 4% employer match.
- NHSC student loan reimbursement.
- Opportunities for professional development and career advancement within a mission-driven organization.
- A collaborative and inclusive work culture that values innovation, creativity, and a shared commitment to making a difference.
Join us today in our mission to create lasting change!
OBHAW is an equal opportunity employer committed to diversity in the workplace. If you require accommodation, please contact Human Resources at 501.###.####.
Job Title: PATH Case Manager
Hours of Work: 40 per week
FLSA Classification: Nonexempt (hourly)
POSITION SUMMARY: Assist individuals as they transition from homelessness.
QUALIFICATIONS: (Education, Training, and/or Experience):
a. Ability to use a personal computer for e-mail and electronic medical record.
b. Candidates must have a passion for working with people in need.
c. Must have excellent organization, telephone and communication skills.
d. Must pass a background check and have a valid driver's license.
e. Regular attendance at work is a requirement of this position.
f. Experience working with children and adults who may be in crisis
g. Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
h. Understand the role of cultural competence in working with the target population, their families and providers
ONGOING REQUIREMENTS:
a. Obtain and maintain certification as Qualified Behavioral Health Paraprofessional
b. Capacity to function effectively within the context of the cultural beliefs, behaviors, and needs of clients and the community.
c. Clean Driving Record and Background Check
d. Certification in CPR, the Heimlich Maneuver, and Handle with Care
KNOWLEDGE AND APPLICATION OF:
a. OBHAW Mission, Vision, and Values
b. OBHAW Strategic Plan
c. OBHAW Code of Ethics
d. OBHAW Employee Handbook, OBHAW Policies and Procedures, and the Joint Commission philosophy.
e. OBHAW Environment of Care Manual including disaster and emergency evaluation procedures, incident reporting, basic first aid, and infection control.
f. Location and how to use OBHAW Policy and Procedure Manual
g. OBH Documentation Standards
h. Procedures for confidentiality, both oral and written
i. Client Rights and Responsibilities of all persons seeking services from Ouachita Behavioral Health and Wellness
j. Certification in CPR and Nonviolent Crisis Intervention (CPI)
k. Child/ elder abuse statutes and mandated reporting.
l. Cultural Competence
PATH SPECIFIC POSITION GOAL:
I. Daily Duties Onsite and Offsite
a) Providing services for outreach and engagement of homeless individuals and services to assist w existing homelessness through connecting with and transitioning to mainstream resources.
b) Assisting PATH clients in getting services related to MH or SA, social and maintenance services related to daily living, personal financial planning, transportation, habilitation and rehabilitation, prevocational and vocational training, housing, income support, food stamps and supplemental security income benefits, as well as representative payee designation.
c) Participating in the annual PIT Homeless Count in all counties of catchment area.
d) Attending all HS County Homeless Coalition Meetings and speaking at county forums and seminars to educate the communities and forge relationships with other entities whom clients benefit from.
e) Attending all annual training sessions offered by the state and being a good steward of grant money.
f) Appropriate documentation and data entry, completing necessary Purchase Orders in a timely and accurate manner.
g) Cooperating and collaborating with all treatment team members, including OBHAW staff, PASSE care coordinators.
h) Working with client support network to ensure client best outcome.
i) Participating in completion of the annual PATH report for state stakeholders.
j) Attending court hearings on client's behalf.
k) Providing outreach services to seek out homeless individuals by face-to-face interactions on the streets and in shelters, distributing flyers and commodities and sharing communication.
l) Implementing IN REACH services by being placed in services sites in local communities.
m) Assisting clients in completion of documentation for SSI, obtaining birth certificates and other forms of identification.
n) Using the steps in the process of outreach, engagement, enrollment and re-engagement with accuracy.
II. Progress Note Expectations
a) Completing according to timeliness standards.
b) Using accepted therapy and evidence-based techniques as indicated in clinical scope of practice.
c) Documenting progress notes that are medically necessary and in narrative form to include: client's presenting problem, response to treatment, service provided, assessment of progress, and justification for continued services.
d) Using appropriate service codes.
III. Adhering to OBHAW policies and procedures as evidenced by:
a) Stay informed of current policies and procedures, committee actions, and other information required for the functional operation of the company, researching available resources and/or asking questions of supervisor or designee as needed.
b) Always following OBHAW security and confidentiality policies, accessing client and staff information only as needed for job duties and as approved by supervisor
c) Complying with OBHAW computer, social media, and internet usage policy, reporting problems, and suggesting improvements to OBHAW procedures, software, and equipment.
d) Adhering to work schedule and submitting requests for leave according to OBHAW procedures. Unscheduled PTO/Absences (leave taken that is not scheduled and approved in advance) should not exceed 3 in a 12-month period.
e) Completing the required annual online trainings (Relias, SOAR) and any other training according to OBHAW policies and procedures.
IV. Working as a member of a team as evidenced by:
a) Providing exemplary customer service to our clients and our coworkers. Receiving no more than 2 formal complaints per year.
b) Following appropriate lines of communication to report and resolve problem situations according to established guidelines, chain of command, and approved committee actions.
c) Accepting constructive criticism related to performance and demonstrating acceptance by taking personal responsibility for appropriate change.
d) Using appropriate e-mail etiquette such as replying to e-mails in a timely fashion, using discretion when forwarding another person's e-mail, and using personal e-mail accounts for non-work-related e-mails.
e) Serving as a peer mentor for new employees as requested
f) Participating in staffing and supervision
g) Participating in at least 2 OBHAW or partner organization community events
V. Performing other work-related tasks as requested by an authorized supervisor. (Alternative for management: Participate in special projects and perform other job-related duties as assigned by XX)
Position Specific Components:
HWC is not required for this position.
CPR and First Aid are required
Verbal de-escalation is required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must have the ability to use a computer as required. The employee must be able to communicate with others in an understandable manner. The employee must be able to operate standard office equipment. There is a moderate level of activity including moving throughout the building and occasional moving of light equipment involved in the position. Regular attendance at work is a requirement of this position.