Store Clerk Responsibilities
Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
Assists customers who are donation items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled.
Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
Opens and/or closes store door in accordance with the store schedule.
Sorter Responsibilities
Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brack, etc. according to the category and condition.
Selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing; discards items in accordance with established procedures.
Tags items with specially coded tickets and/or prices in accordance with established procedures.
Hangs clothes on hangers and places same on clothes racks.
Packs items in boxes and marks boxes accordingly; assists in transporting boxes to appropriate storage area.
Prepares non-suitable clothes for the bailer.
Lifts and carries items to the appropriate destination for further processing, storage or displaying in store.
Maintains warehouse area in a neat and orderly manner; cleans floors, tables and work area.
Qualifications
Education and Experience High School diploma or GED and experience working in a retail store preferred. OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications/Licenses None.