Job Details

10759 – Sr. Software Engineer (SAP SD/MM Techno-Functional)Location – Fountain Valley, CAPURPOSEAs an SAP SD/MM Techno-Functional, under the direction of the Section Manager, the Sr. Software Engineer performs analysis of user requirements, system design, develop, testing and implementation, system bug-fixes, service requests and projects for the SAP Sales & Distribution operations of client, Hyundai & Genesis Motor America, Hyundai Auto Canada. Provides application maintenance and support. Diagnoses and troubleshoots daily operations, programs sand system problems. Performs the functions of a Team Leader on specific projects and leads project members to provide quality deliverables on time. This includes coordination with other IT groups. Provides clients support and “on call” support to operational staff for error resolution and recovery during business hours, as well as night and weekends. Makes recommendations to improve the HAEA operations.In addition, the Sr. Software Engineer will assume the primary Sales Operation support role involving the following tasks:SAP Sales: Production ordering, vehicle allocation, logistics, inventory management, wholesales to dealers, pricing, Monroney labels, Region/Company/Fleet Sales processing, wholesale/retail, cash draft, Interfaces with Dealer Portal/3rd party vendors/AS400/BW, EDW/Others.Resolve/support daily operation issues, bug fixes, new enhancements requests, and user inquiriesSupport Sales/Finance closing reportsProvide business insight, respond to inquiries, initiate projects, and resolve any urgent requests from the Sales organizationESSENTIAL FUNCTIONSCustomer Satisfaction (30%)Learn the business model to better understand client needsMake recommendations, propose solutions and review project documents to meet the client business requirements for new projects and system enhancementsPlay a key role as liaison between IT groups and the client for daily support and new project development.Play as the final quality assurance decision maker for new projects, new enhancements and service requestsFacilitate business requirements gathering sessions with the business users and key technical resources for IT teamsMeet with the client on a scheduled basis, and manage expectations to achieve survey score targetsProduction Support (35%)Lead team members to provide bug-fixes in a time-line consistent with HAEA policy and client SLA, even if 24 X 7 support is required at timesProvide daily support to the client by performing analyses and making recommendationsCreate and store documented check-lists for scheduled tasksSupport the mid and month-end closesLead IT team members, conducting training as necessary, and coordinate with other IT groups to accomplish support related technical assignmentsConduct code reviews of team members as necessary to achieve maintainable, high quality codeCreate and store proper documentation for future knowledge transfer and supportFollow HISNA policy regarding change control, and corporate securityProject Management (35%)Help prepare documentation to gain funding for projectsHelp interview and train contractors who work on projects and help with production supportEnforce HAEA PMO methodologies to prevent scope creep, provide quality deliverables, on time, within budgetMake status updates to HAEA systems and project plansCommunicate project statuses to HISNA and client management on a timely basisPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.REQUIREMENTSBachelor's degree in Computer Science or related field, or equivalent experience.Minimum of 10 years of system design/programming experience.Experience with SAP SD, SAP MM, SAP ABAP, SQL MS .NET preferredExcellent analytical skills.Superior problem-solving skillsGood documentation, data modeling, database design, and system design/architecture skillsKnowledge of SDLC and project management methodologyExcellent oral and written communication and interpersonal skills.Salary Range - $103,170 - $158,873