Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location; Conduct regular and random patrols of interior areas such as corridors, lobbies, waiting areas, and parking areas to help to deter unauthorized activity and/or policy violations; Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation, reporting, and coordination with site leadership and/or public responders as directed; Monitor access points and visitor flow, help to verify authorization, and report suspicious behavior and/or hazards according to post orders and reporting requirements; Complete detailed shift documentation including patrol logs, incident reports, and observations, and communicate relevant updates during post handoff to support continuity of operations