Job Details

Guest Services Team Member | Magic Springs Theme & Water Park

Position Type: Seasonal | Pay: Starting at $11.00/hour

Opening Day: Saturday, May 2

Looking for a fun summer job?
Flexible schedules and tons of benefits!
NO EXPERIENCE REQUIRED!

Benefits:

• FREE team member season pass
• FREE bring-a-friend day tickets
• FREE and discounted admission to a network of parks/attractions nationwide
• Merchandise discounts
• Career development and leadership opportunities

Essential Duties and Responsibilities:

• Sell items, process season passes, and admit guests into the park as outlined in the Standard Operating Procedures.
• Work within all areas of Guest Services to ensure a smooth guest arrival process.
• Ensure quick transactions, season pass processing, and guest arrival experience.
• Often act as an ambassador, assisting and directing guests as necessary.
• Offer direct assistance to guests with lost items, lost children, comments, and concerns.
• While cashiering, responsible for till bag throughout entire shift.
• Assist with guest questions, comments, and concerns.
• Other duties as assigned.

Qualifications:

• Must be at least 16 years old.
• Must possess oral and written communication skills and have the ability to communicate with guests and fellow Team Members effectively.
• Required to read and understand operation manuals.
• Guest service skills required due to the high level of Guest interaction.
• Be aware, attentive, and work well with others.
• Must be able to work in a variety of weather conditions.
• Energy and enthusiasm for long shifts.
• Available to work overtime if over 18 years of age.
• Available to work flexible hours including weekends and holidays.
• Attention to detail.

Physical Demands: The physical demands described here are representative of those that must be bet by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk or stand for eight to ten hours a shift.
• Able to withstand all weather conditions that the park operates under.
• Requires kneeling and bending.
• Requires reaching above shoulder, pushing and pulling.
• Requires lifts and carries up to 30 pounds.