Regions Bank - - Responsibilities: Achieves individual and branch targets and goals by proactively identifying customer needs and providing advanced level guidance and perspective about Regions solutions with a specific focus on small business customers; Conducts outbound phone calls using generated customer and prospect lead lists of small business and consumer customers to expand existing relationships and acquire new ones; Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types; Provides a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose; Owns and resolves customer issues